Paver Entryways done so it stays flat
The approach to the front door, laid so it reads as the entrance.

What actually goes wrong
Here is the honest version: a sunken paver is a symptom. The base under it lost material, usually to water, and the surface settled into the gap. Resetting the pavers without correcting the base just buys you a season.
When a driveway edge starts to sink, look at the water. Along much of the coast the water table sits high, so rain has less room to drain down and tends to travel sideways instead. Moving sideways, it carries sand out from under the edge.
The second common cause is roots. Shallow, wide root systems on ficus, black olive and older shade trees head toward moisture, and the ground under a walkway holds plenty of it.
We would rather lose a bid than skip the base work, because the base work is the job. Everything above it is finish.
How we run this job
We come look at it
Somebody from the crew comes out, stands on the problem, and tells you what is actually going on underneath it. No sales visit, just a look and an honest read.
You get the plan in writing
Scope, materials, how long it takes, and what it costs, written down before anybody starts. No verbal numbers that change later.
We build the base first
Dig to depth, compact the aggregate in layers, screed the bedding. Nobody ever sees this part again, which is exactly why most failures start here.
Pavers go down and get cut in
Field laid to the pattern, edges cut on site, and a restraint set around the perimeter so the field cannot creep.
Joints get filled and the site gets cleaned
Sand swept in and compacted, surface washed, debris hauled by us. You get the property back the way we found it, minus the problem.

Why walkways move before anything else
A walkway is a trip-hazard question before it is anything else. People walk it in the dark, carrying things, not looking down. A quarter inch of lift is enough to catch a toe, and on a commercial property that is a liability question as well as a maintenance one.
Walkways are narrow, which makes edge restraint proportionally more important. There is less field to hold itself together, so the perimeter is doing more of the structural work than it does on a wide surface.
Roots are the usual reason a walkway moves. A path that runs past mature trees is running through their root zone, and roots follow the moisture a paver base holds.
Compaction in lifts is the difference between ten years and two.
A properly jointed paver field sheds most of the rain that lands on it. The water that does the harm usually comes from somewhere specific, and finding it is half the job. Check where your downspouts discharge, where the sprinkler heads point, and whether the lot next door drains across your corner.
When water stands on pavers, the slope is usually the reason. A paver surface should fall about an eighth to a quarter inch per foot away from the building, a pitch you cannot feel underfoot that still moves water off. Flatten it and puddles form. Tip it the wrong way and runoff ends up at the foundation.
Getting water off the pavers is half of the drainage job on a commercial property. The other half is deciding where it lands. On a tight lot with no fall to spare, we usually choose between a channel drain at the low edge, a permeable section that lets water through to a stone reservoir, and a regrade of the planting bed next door. Building that in now costs less than coming back for it.
Restraint
A perimeter edge restraint is what stops the field creeping outward and the joints opening from the outside in.
Joint sand
Structural, not cosmetic. It transfers load between units, which is the whole reason a field of loose pavers behaves like a surface.
Separation
Geotextile between subgrade and base stops fine soil migrating up and destroying the aggregate structure.
More walkway work
Across the region, these are some of the areas where we do this work most often:
What it asks of you afterwards
Most small things on a paver surface can wait for a convenient day. A lifted edge cannot. Anything raised more than about a quarter inch will catch someone’s foot sooner or later, and where the property is commercial, that turns into a liability question on top of the repair.
Small problems stay small on pavers if you catch them. A low spot fixed early is a quick reset. Left alone, it collects water and grows. Beyond watching for that, keeping the joints full and clean covers nearly everything a good install asks of you.
The upside of sealing is mostly cosmetic and practical: richer color, easier cleanup, a bit more hold on the joint sand. The downside is commitment. A sealed surface needs another coat every few years, and once it starts wearing unevenly it can look patchy. We will give you our honest opinion on yours before you decide.
Travertine is quarried stone, so no two pieces look quite alike. Some people love that variation and some find it busy, so it is worth seeing a few units side by side before you commit. Its big practical advantage is temperature: in direct sun it stays cooler underfoot than concrete, which is why it shows up around so many pools.
People drawn to porcelain usually want a surface that will not stain, and it comes close. Its density means it absorbs almost nothing. Expect the install to be slower and more exacting than concrete pavers, since the bed has to be precisely flat and every cut needs the right blade.
Pick a paver at random from our jobs and it is probably concrete. You get the widest pick of shapes and colors, and a unit that lays predictably. Because the color is mixed into the concrete, it fades slowly with sun and does not peel or wear away. Early on it does drift a little as the pavers finish curing.
The shortcuts that surface two years later
Every one of these looks fine on the last day of the job. That is why contractors keep getting away with them.
Sealing too early
Sealer works like a lid. Put it on a new concrete paver too early, in the first month, and whatever efflorescence has not come out yet gets trapped underneath as a permanent white haze. Let the pavers cure first.
Laying over the old surface
Before paving over anything, ask why the old surface failed. If the answer is the base, a new surface on top of it is borrowing time. It goes down fast and cheap, and the same problem comes back through it.
Skipping the geotextile
The base only works if it stays clean crushed aggregate. Fabric under it keeps the soil below from mixing in. Skip it and the two layers blend a little more every rainy season, and once enough soil has moved up, the base cannot carry the load and the pavers settle.
Using the wrong sand in the bedding
Beach sand and mason sand are round, so they roll under load like ball bearings. Bedding needs sharp, angular concrete sand that locks together and keeps pavers where they were set.
The edge restraint is the piece nobody thinks about and the reason the field holds.
Common questions
What happens to the old surface
That part is on us. The existing surface gets broken out and hauled off the property, and concrete and pavers go to recycling when there is a recycler in the area. It is covered in the scope you sign.
How do you keep it from settling again
We find out why it sank before we touch it. Resetting pavers on the same weak base or over the same wet spot only buys you a little time. Usually the cure is better drainage and a properly rebuilt base, and sometimes it means dealing with a root or a downspout.
Do you work with HOAs and property managers
Often. Board approvals move on their own calendar, so we plan the job around it. Send us your submittal requirements and meeting dates and we will have what the board needs ready when it meets.
Do you cover Miami, FL
Miami, FL is squarely in our regular area. We work there most weeks. If you send a few photos of the job, we can usually tell you a lot before anyone even comes out.
Is there a warranty
Yes. Get any contractor’s warranty in writing and read what it excludes. Ours is written and covers our workmanship. It is also clear about its limits, like a root that arrives later or a drainage change. The pavers have separate manufacturer coverage, and we give you those papers.
Can you work around my pool being open
Usually. Pool deck work gets staged so you keep a safe path and the water stays covered while we cut. If there is a stretch where the pool has to be off limits we tell you which days up front.
Start with a conversation
Call and describe it, or send pictures. You will get a straight answer about what is wrong and what it takes to put right, including when the honest answer is that it can wait a year.
Quality you can stand on