Paver Repair, from the subgrade up
Whatever moved, we find out why it moved and put it right.
What actually goes wrong
Almost every paver problem we get called out to is a base problem wearing a surface disguise. The pavers themselves are fine. They are concrete or stone, and they will outlast most of us. What moves is what is underneath them.
Why does base work get so much attention here? South Florida pairs loose, sandy ground that shifts with moving water with rain that falls hard and fast. A drier climate lets a weak base hide. Here, every summer is an inspection.
Then there are roots. A paver base keeps moisture under the surface, and a mature tree nearby will find it. As the roots thicken inside the base, they heave the pavers up.
We would rather lose a bid than skip the base work, because the base work is the job. Everything above it is finish.
How we run this job
We come look at it
Somebody from the crew comes out, stands on the problem, and tells you what is actually going on underneath it. No sales visit, just a look and an honest read.
You get the plan in writing
Everything in writing up front: what we are doing, what it is made of, how long it takes, and what it costs. Nothing changes without you signing off on it.
We build the base first
Dig to depth, compact the aggregate in layers, screed the bedding. Nobody ever sees this part again, which is exactly why most failures start here.
Pavers go down and get cut in
Laying the field is the fast part. The care is in the cuts at the edges and the restraint that locks the whole field in place.
Joints get filled and the site gets cleaned
Joints filled and set, everything washed down, our own debris on our own truck. The site is yours again the same day we finish.
Working out what actually failed
Repair starts with diagnosis, not with lifting pavers. The surface tells you where it failed; it does not tell you why. Pull up a sunken section without answering the why and you have bought a season.
The usual why is water: a downspout discharging at an edge, an irrigation head hitting the same spot twice a day, or a neighboring grade sending runoff across a corner. Second most common is a root. Third is a base that was never compacted properly.
A good repair is invisible. That means keeping the units that came up, blending replacements so they do not read as a patch, and matching the joint sand so the repaired area does not sit a shade different from the field around it.
The edge restraint is the piece nobody thinks about and the reason the field holds.
An eighth to a quarter inch per foot does not sound like much, and walking on it you would swear the surface is level. That small, steady drop away from the building is what carries water off. A flat surface holds puddles. A surface sloped the wrong way delivers runoff to the foundation, which is a far bigger problem.
Getting water off the pavers is half of the drainage job on a commercial property. The other half is deciding where it lands. On a tight lot with no fall to spare, we usually choose between a channel drain at the low edge, a permeable section that lets water through to a stone reservoir, and a regrade of the planting bed next door. Building that in now costs less than coming back for it.
When a paver surface fails, look at the edges before you blame the rain. A downspout emptying right against the border, a sprinkler that wets the same corner every day, runoff from the lot next door: those are the usual suspects. Rain falling on a properly jointed field mostly runs off. Concentrated water from one source is what washes the base out.
Compaction
Compacting the whole base in one go only firms up the top. We place aggregate in layers and compact each one, so the base is solid all the way down.
Fall
The surface drops about an eighth to a quarter inch every foot away from the building. It feels level and drains like it should.
Restraint
A perimeter edge restraint is what stops the field creeping outward and the joints opening from the outside in.
Other repairs we handle
We cover this across the region. A few of the areas we work most:
What it asks of you afterwards
People walking across pavers are rarely looking at their feet, which is why a raised edge matters. More than about a quarter inch of lift is enough to catch a toe. Deal with that one quickly, especially on commercial property, where it is a liability concern along with a maintenance one.
Small problems stay small on pavers if you catch them. A low spot fixed early is a quick reset. Left alone, it collects water and grows. Beyond watching for that, keeping the joints full and clean covers nearly everything a good install asks of you.
Plenty of good paver jobs are never sealed. Unsealed concrete pavers weather to a softer color and the joints still do their job if they are kept topped up. Sealing earns its keep where stains are likely, around a grill or under a parked car, and where you want a darker, richer color. Ask us and we will give you a straight read on your surface.
Pick clay brick if you want a surface that still looks like the day it went in twenty years from now. Its color is the fired clay, so it stays put. You will pay more and have fewer shapes to choose from.
Before you pick travertine, think about what will happen on it. Near an outdoor kitchen or anywhere oil and heavy stains land, it needs a sealer to keep looking right. On a plain pool deck it is a comfortable choice, because it stays cooler underfoot than concrete in direct sun. As a natural stone, every unit varies a little.
Porcelain is the newest of these in residential work. It is dense, absorbs almost nothing, and is close to stain-proof. It needs precise base work because it is unforgiving of an uneven bed, and cutting it takes the right blade and patience.
What we see when somebody else did it
These shortcuts all pass a walk-through on day one. The problems arrive later, and that delay is why they stay common.
Sealing too early
A white haze trapped under sealer usually means somebody sealed too soon. New concrete pavers need time to cure and push out their efflorescence first. Seal in the first month and that haze can be locked in for good.
Laying over the old surface
It is quick, it is cheap, and it inherits every problem underneath. If the base was the reason the old surface failed, putting a new one on top of it just hides the failure for a season.
Skipping the geotextile
A separation fabric between the subgrade and the base stops the two from mixing. Without it, fine soil migrates up into the aggregate, the base loses its structure, and you get settlement that no amount of surface work will fix.
Using the wrong sand in the bedding
Beach sand and mason sand are round, so they roll under load like ball bearings. Bedding needs sharp, angular concrete sand that locks together and keeps pavers where they were set.
Water is what ends most paver surfaces, and it rarely arrives from the sky.
Common questions
Do I need to be home while you work
Not at all. With access to the site and a water source, we can work whether you are home or not. The one thing we will not do is make a big decision without you, so if something unexpected shows up, we phone you the same day.
Will the new pavers match what I already have
You will know before we order anything. Plenty of repairs match exactly. Others come close, since concrete pavers shift color a little with sun and age and older lines get discontinued. When close is not good enough, we can move units from a less visible area onto the visible patch.
What happens to the old surface
Old surfaces come out completely before anything new is built. We haul the debris away and recycle the concrete and pavers wherever we have a recycler to take them. Nothing about removal gets billed as an add-on.
How do you keep it from settling again
We find out why it sank before we touch it. Resetting pavers on the same weak base or over the same wet spot only buys you a little time. Usually the cure is better drainage and a properly rebuilt base, and sometimes it means dealing with a root or a downspout.
Do you work with HOAs and property managers
Regularly. We are used to submittals, board timelines, and phasing work so residents keep access. Tell us what your approval process looks like and we will work inside it.
Do you cover Miami, FL
Yes. Miami, FL is inside our regular working area and we are out that way most weeks. Call and we will tell you honestly when we could get to you.
Tell us what you are looking at
Send a couple of photos or just call. We will tell you what we think is going on, what it would take to fix, and whether it needs doing now or can wait.
Quality you can stand on